Effective Date: [ February 26, 2026]
At Uonely Solutions Private Limited ("we," "our," or "us"), accessible from
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
Personal Identification Information: When you register for an E-Card, E-Store account, or membership, we may ask for your name, email address, phone number, mailing address, date of birth, and government-issued ID details (such as Aadhar number) for verification.
Payment Data: If you make a purchase or subscribe to a service, we collect billing information and payment details through our secure third-party payment gateways.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
Device Data: Information about your mobile device, such as your device ID, model, and manufacturer, if you access the site via a mobile device or our App.
2. How We Use Your Information
We use the information we collect in the following ways:
To provide, operate, and maintain our website and services (E-Card Seva, E-Store, etc.).
To process your registrations and manage your membership account.
To improve, personalize, and expand our website offerings.
To understand and analyze how you use our website.
To process transactions and send you related information, including purchase confirmations and invoices.
To communicate with you, either directly or through one of our partners, for customer service, updates, and marketing/promotional purposes.
To provide emergency support and manage the blood donation network benefits associated with the E-Card.
3. Sharing Your Information
We may share your information with third parties only in the following situations:
With Service Providers: We may share your data with third-party vendors who provide services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
For E-Card Benefits: To provide health camp benefits, education discounts, or marketplace rewards, we may share necessary details with our partner hospitals, schools, and merchants.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, o
r acquisition.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are pe
5. Cookies and Web Beacons
Like any other website, Uonely uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
7. Children's Information
Uonely does not knowingly collect any Personal Identifiable Information from children under the age of 5. For users between 5 and 18, registration must be performed by a parent or legal guardian. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Uonely Solutions Private Limited
Address: TD1/50B, Dhalipara, Teghoria, Kolkata- 700157, West Bengal, India.
Email: support@uonely.com
Phone: +91 22 6964 5986